Shipping policy
Oulaur Shipping Policy
Effective Date: August 18, 2024
At Oulaur, we are committed to ensuring that your order arrives promptly and safely. Please review our shipping policy below.
Order Processing
- Same-Day Dispatch: All orders placed before 2:00 PM are processed and dispatched on the same day, Monday through Friday. Orders placed after the cut-off time or on weekends and holidays will be dispatched on the next business day.
Shipping and Delivery
- Delivery Timeframe: After dispatch, your order will typically arrive within 5-9 working days. Please note that delivery times may vary depending on your location and any potential customs delays.
- Global Delivery: We offer tracked and insured shipping to destinations worldwide. You will receive a tracking number via email once your order has been shipped, allowing you to monitor your package’s progress.
Shipping Costs
- FREE worldwide shipping on all orders
- Any applicable duties, taxes, or customs fees are always covered by us. You will not pay any import fees.
Order Tracking
- Once your order has been dispatched, you will receive an email with your tracking information. You can use this to track your package and see its estimated delivery date.
Insurance
- All shipments are fully insured against loss or damage during transit. If your package does not arrive within the estimated timeframe, or if it arrives damaged, please contact us immediately at support@outlaur.com so we can assist you.
Contact Us
If you have any questions or concerns about our shipping policy, please do not hesitate to contact us at support@outlaur.com
Thank you for shopping with Oulaur!
